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Our goal is to provide fair and timely customer support. If you are unhappy with a product for any reason please contact us so we can arrange for a replacement, refund, or other appropriate resolution. We are in business to stay in business and will work with our customers to find an equitable solution in the event of a problem. Please note, we do have a grace period of 60 days to make corrections and resolutions to problems with your orders. Please contact us if you have suggestions or questions about your order. If you have seen an error or problem with a product on our website, or have any technical issues, please send an email to customercare@ohmycrafts.com no later than 30 days from the time you received your order.
PLEASE REMEMBER to include your order number in your email. Thanks!
1499 West 105 North - Orem, Utah 84057
Phone: (US) 801-785-9091 FAX: (801) 785-9081 Hours of operation: M-F 9am-4pm MST, Utah, USA.
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Customer Service Website
For frequently answered questions, video tutorials, and the Oh My Craft Forum please visit our customer service site by clicking on the link below:
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