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SECURITY POLICY: Your payment and personal information is always safe. Our Secure Socket Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.”
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Our goal is to provide fair and timely customer support. If you are unhappy with a product for any reason please contact us so we can arrange for a replacement, refund, or other appropriate resolution. We are in business to stay in business and will work with our customers to find an equitable solution in the event of a problem. Please note, we do have a grace period of 60 days to make corrections and resolutions to problems with your orders. Please contact us if you have suggestions or questions about your order. If you have seen an error or problem with a product on our website, or have any technical issues, please send an email to customercare@ohmycrafts.com no later than 30 days from the time you received your order.
PLEASE REMEMBER to include your order number in your email. Thanks!
1489 West 105 North - Orem, Utah 84057
FAX: (801) 785-9081 / Customer Service hours of operation: M-F 8am-3pm MST, Utah, USA.
Warehouse Store hours: Monday-Friday 11am-4pm
Video tutorials
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Website Overview
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Customer Service Website
For frequently answered questions, video tutorials, and the Oh My Craft Forum please visit our customer service site by clicking on the link below:
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